SHIPPING POLICY
Effective Date: July 4, 2025
At FanShop, we strive to provide fast and reliable shipping to ensure you receive your vertical air circulators promptly and in perfect condition. This Shipping Policy outlines important information regarding order processing, shipping methods, costs, and delivery times. If you have any questions, please contact us at support@fanshop.com.
Order Processing
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Orders are typically processed within 1-3 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
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We reserve the right to verify customer information and payment details before shipping.
Shipping Methods and Delivery Times
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Standard Shipping: Estimated delivery within 15-20 business days, depending on your location.
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Shipping times may vary based on destination, customs clearance, and unforeseen delays.
Shipping Costs
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Shipping costs are calculated based on package weight, dimensions, and destination and will be displayed at checkout.
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Free shipping promotions, if any, will be clearly stated on our website.
International Shipping
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We ship worldwide; however, customs duties, taxes, and fees imposed by the destination country are the responsibility of the customer.
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Delivery times for international orders may be longer due to customs processing.
Order Tracking
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Once your order ships, you will receive a confirmation email with a tracking number.
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You can track your package via the carrier’s website using the provided tracking information.
Lost or Damaged Shipments
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If your order is lost or arrives damaged, please contact us immediately at support@fanshop.com.
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We will work with the shipping carrier to resolve the issue and assist with replacement or refund if necessary.
Changes to Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in our shipping practices or legal requirements. The most current version will always be posted on this page with the effective date.
Contact Us
If you have any questions about shipping or your order status, please contact us at:
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Email: support@fanshop.com
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Website: https://www.fanshop.com
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Company: FanShop Ltd.
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Company Address: 123 Fan Street, Los Angeles, CA, USA
Last Updated: July 4, 2025